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Customer Satisfaction

Refund Policy

Last updated: January 2026

We strive to provide the best possible preparation experience. If you're not satisfied, we offer a straightforward refund policy.

International Payments (Dodo Payments)

3-Day Window
Guaranteed

All international payments via Card or PayPal are securely processed by Dodo Payments, our Merchant of Record.

  • Full refund within 3 days of purchase
  • Handled and guaranteed directly by Dodo Payments
  • Complies with international consumer protection

Non-Refundable Conditions

Requests made after the policy window (3 days)

Platform abuse or Terms of Service violations

Full utilization of premium resources or mock tests

How to Request

Email us with the subject "Refund Request - [Name]" including your account email and transaction ID.

[email protected][email protected]